Ledger.com/start — Official Getting Started Guide

A clear, secure, and friendly walkthrough to set up your Ledger device and begin managing digital assets safely.

Quick overview

This guide walks you through the essential steps: unboxing and verifying your Ledger device, creating a new wallet, saving your recovery phrase, connecting to Ledger Live or compatible wallets, and common security best practices.

Why following these steps matters

Cryptocurrency security starts with the physical device and the decisions you make during setup. A properly set up Ledger hardware wallet isolates your private keys from internet-connected computers, reducing risk from malware, phishing, and account compromise. Spend a few extra minutes following these steps now — it could save you from irreversible loss later.

Getting started — step by step

  1. Unbox and inspect: Confirm packaging is sealed and your device shows no signs of tampering. If anything looks suspicious, contact support before proceeding.
  2. Official software: Always download Ledger Live from the official site and verify the URL or use the official QR code in the box. Never install third-party software claiming to be Ledger Live.
  3. Create PIN: When prompted, create a PIN you will remember but that is not easily guessable. This PIN protects the device itself.
  4. Write your recovery phrase on the provided card: The 24-word recovery phrase is the only backup of your accounts. Store it offline in a secure place — never photograph, cloud-store, or share it. If someone obtains your phrase, they can access your funds.
  5. Register and activate: You can optionally create an account to manage support preferences and notifications. The device operates independently from any account; the recovery phrase is the true key to your funds.
  6. Connect to apps: After setup, connect to Ledger Live or supported third-party wallets to view balances and send transactions. Always confirm transaction details on your Ledger device screen before approving.

Security checklist

  • Never share your 24-word recovery phrase.
  • Keep firmware updated using Ledger Live.
  • Beware of phishing sites — check the URL carefully.
  • Consider using a metal backup for long-term storage of your recovery phrase.

Frequently asked questions

Q: What if I lose my device?
A: Your funds are recoverable using your 24-word recovery phrase on another compatible hardware wallet or in a software wallet that supports the format.

Q: Can Ledger support recover stolen funds?
A: No — Ledger cannot reverse blockchain transactions or recover private keys that were exposed. Prevention is the most effective protection.

Further reading

For more advanced setups such as passphrase-protected accounts, multi-app usage, or integration with third-party custodians, consult the official documentation and security resources on Ledger's website.